The terms that govern your access to and use of flng.ai, provided by Insure Automation Solutions, Inc.
These Terms of Service ("Terms") govern your access to and use of the flng platform, websites, and related services (collectively, the "Service"), provided by Insure Automation Solutions, Inc. ("Company," "we," "us," or "our"). By creating an account, starting a free trial, or otherwise accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" and "your" refer to that entity.
The Service lets you publish HTML forms, surveys, quizzes, and landing pages that you create using third-party AI tools or otherwise. When you upload your HTML, the Service processes and cleans the code, detects form fields, and publishes a hosted, functional form with a live public URL and embed code. Published forms may include backend functionality such as bot and automated-submission filtering, SSL hosting, a submission database, and delivery of submission data to destinations you configure, including HubSpot CRM synchronization, CSV download, email delivery, and webhooks to services such as Zapier and N8N.
The Service depends on third-party platforms and tools (for example, AI code generators, HubSpot, Stripe, and webhook destinations) that we do not control. We do not guarantee the availability, accuracy, or continued operation of any third-party service, and your use of those third-party services is governed by their own terms.
You must be at least 18 years old and capable of forming a binding contract to use the Service. The Service is intended for business and professional use. You agree to provide accurate, current, and complete account information and to keep it updated.
You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Notify us promptly at hello@flng.ai if you suspect unauthorized use. We are not liable for losses arising from your failure to protect your credentials.
We offer a 7-day trial that includes access to Service features. A valid payment method is required to start a trial. If you do not cancel before the end of the trial period, your selected plan begins automatically and your payment method will be charged the then-current subscription fee. You may cancel at any time before the end of the trial to avoid being charged.
We may, at our discretion, offer extended or modified trial periods (for example, in connection with promotions). We reserve the right to modify or discontinue trials at any time and to limit eligibility to prevent abuse.
The Service is offered through subscription plans billed on a monthly or annual basis, as described on our pricing page at flng.ai/pricing.html. Plan features, limits (such as tenants, data connections, users, and form uploads), and prices are as stated at the time of purchase and may change as described in Section 13.
Refunds. Except where required by law, fees are non-refundable and there are no refunds or credits for partial billing periods, downgrades, or unused features.
You may cancel your subscription at any time through your account or by contacting us at hello@flng.ai. Cancellation takes effect at the end of the current billing period; you will retain access until then, and you will not be charged for subsequent periods. We do not provide refunds for the current period upon cancellation except as required by law.
"Customer Content" means the HTML, form designs, configurations, and other materials you upload to or create with the Service, and "Submission Data" means the data submitted by end users through forms you publish. As between you and us, you own and are responsible for your Customer Content and Submission Data.
You grant us a worldwide, non-exclusive license to host, process, transmit, display, and otherwise use Customer Content and Submission Data as necessary to operate and provide the Service, including cleaning and validating your HTML, detecting fields, hosting your forms, filtering automated submissions, and delivering Submission Data to the destinations you configure.
You are solely responsible for your forms and for the collection, use, and handling of Submission Data, including obtaining all necessary consents and providing all required notices to your end users, and for complying with all laws applicable to your data collection (including privacy and anti-spam laws). With respect to personal data contained in Submission Data, you act as the data controller and we act as a data processor acting on your instructions; the processing of such data is further addressed in our Privacy Policy and any applicable data processing terms.
You agree not to use the Service to create, publish, or transmit any form or content that, or otherwise to:
We may investigate suspected violations and may remove content, suspend, or terminate accounts that violate these Terms.
The Service integrates with third-party platforms you choose to connect, including HubSpot, Stripe, Zapier, N8N, and AI tools used to generate your HTML. When you connect a third-party service, you authorize us to access and exchange data with that service as needed to provide the integration. We are not responsible for third-party services, their availability, or how they handle your data, and your use of them is subject to their own terms and policies.
The Service, including its software, design, text, graphics, and all related intellectual property, is owned by the Company or its licensors and is protected by law. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms. Except for this license, no rights are granted to you. You may not use our trademarks or branding without our prior written consent.
If you provide feedback or suggestions about the Service, you grant us a perpetual, irrevocable, royalty-free license to use that feedback without restriction or obligation to you.
Each party may have access to the other's non-public information. Each party agrees to protect the other's confidential information using reasonable care and to use it only to perform under these Terms, except where disclosure is required by law.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT BOT AND AUTOMATED-SUBMISSION FILTERING WILL BLOCK ALL UNWANTED SUBMISSIONS. AI-BASED CODE CLEANING AND FIELD DETECTION MAY PRODUCE ERRORS, AND YOU ARE RESPONSIBLE FOR REVIEWING AND TESTING YOUR PUBLISHED FORMS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
We may modify the Service or these Terms at any time. If we make material changes to these Terms, we will provide reasonable notice (for example, by email or through the Service) before they take effect. Your continued use of the Service after changes become effective constitutes acceptance. We may change pricing for future billing periods with reasonable advance notice; price changes do not apply retroactively to a billing period already paid.
We may suspend or terminate your access to the Service, with or without notice, if you violate these Terms, fail to pay fees, or use the Service in a way that risks harm to us, other users, or third parties. You may terminate by cancelling your subscription and ceasing use. Upon termination, your right to use the Service ends and your published forms may be deactivated.
Data after termination. While your account is active, Submission Data is retained until you delete it or close your account; you control retention of the data your forms collect and may delete individual submissions or bulk-delete data at any time. Following termination or account closure, we will retain your Customer Content and Submission Data for a grace period of thirty (30) days to allow you to export or reactivate, after which it will be deleted from active systems. Residual copies may persist in encrypted backups for up to ninety (90) days before being purged through routine backup rotation. You are responsible for exporting any data you wish to retain before the end of the grace period, and for ensuring that your own retention of Submission Data complies with any laws or industry requirements applicable to you.
You agree to indemnify and hold harmless the Company and its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your Customer Content, your Submission Data, your forms, your violation of these Terms, or your violation of any law or third-party right.
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. The state and federal courts located in Florida will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you consent to personal jurisdiction in those courts.
Questions about these Terms? Contact us at hello@flng.ai (Insure Automation Solutions, Inc.).